http://littleguybigbucks.com/News/consumer-reports-apple-still-tops-in-computer-tech-support-macworld-com-/ Macworld.com - I have the greatest respect for the men and women behind Apple's tech support. Despite having one of the toughest jobs in the industry, they've always been extremely efficient and courteous in solving my own problems. Thu, 11 Mar 2010 07:17:52 CST en